We aim to dispatch online orders as soon as received and no later than 5 days after receipt with the exception of overseas – see below. Should an item be out of stock it may take up to 21 days for delivery and you will be informed of this by email.
Should you require an urgent delivery please call the Cell UK Office on 01582 463330, 10.00am to 3.00pm Tuesday and Thursday, and between 12.30pm to 3.00pm Wednesdays, and we will endeavour to fast track your order. Please note that we may have to charge additional postage if you require delivery within 48 hours.
We currently accept payment online by credit/debit card and/or by using your PayPal account. If you proceed directly to checkout it will offer you the option of changing your billing and/or shipping address should you need to do so. Alternatively if you have a PayPal account you can use the express PayPal link. Both options offer a guest checkout.
Our online shipping costs are calculated using a table rate depending on the total cost of an order. This currently covers the actual amount of postage and packing required to send your order and is shown below:
Total cost of order…
Up to £10.00 = £1.50
Up to £25.00 = £3.00
Up to £50.00 = £4.50
over £50.00 = FREE
The above rates are correct as at October 2016
We are currently unable to accept online orders from customers outside the UK. To place an order please email us on firstname.lastname@example.org so that we can calculate the cost of postage before the order is received. We apologise for any inconvenience this may cause and thank you for your understanding.